TelecomItalia

Oh dear the day has not started well….

I wanted to post a picture to my blog but my ‘ADSL’ line provided by TelecomItalia is not working.  This is an ongoing problem, only today my computer went to sleep twice whilst attempting to load my page.

I called customer service, three times, to be asked “are you sure you have ADSL with TelecomItalia – yes! I replied I pay for it but it doesn’t work.  They never got back to me.  Off once again to the Consumer Advice Service to see if they can resolve the issue.

Why is it that telephone customer service lines play recorded messages, stating ‘navigate the internet at high speed with TelecomItalia”  IT JUST IS NOT POSSIBLE and just so irritating!